NHTSA counts read on this date — 598 complaints. They rise over time.
On this page
The Steering Recall Stops at 2011. The 2012 Ford Escape Still Files More Steering Complaints Than Anything Else.
Ford’s electric power steering recall, 14V284000, covers the 2008 through 2011 Escape.
The 2012 is the last year of the generation and the only one the campaign does not reach.
It is also the only one where you can ask what happens when a recall stops and the complaints do not.
Steering is 139 filings here, still the largest category, on a car the campaign was written to exclude.
Owners have filed 598 complaints with NHTSA about the 2012 model year. Ford sold 254,293 Escapes in calendar 2011 and 279,674 in 2012, and the 2012 model year sold across both, so the denominator is in the hundreds of thousands. That is not a rate — 598 filings are not 598 owners — and the count earns its keep only because the other years in this series are counted the same way.
This is the thinnest record in the generation, and that is the first thing to say about it. The 2008 car has four times as many filings.
The basics
The last year of the second-generation body before the 2013 redesign. Everything carries over from the 2011: the 2.5-liter four, the flex-fuel 3.0-liter V6, the six-speed automatic, and the hybrid.
Specs
Horsepower and displacement are from NHTSA’s vPIC catalog, which holds what the manufacturer submitted. Fuel economy is EPA, which calls the four-wheel-drive cars AWD from this model year and 4WD before it.
| 2.5L | 3.0L V6 FFV | Hybrid | |
|---|---|---|---|
| Output | 171 hp | 240 hp | 2.5L with an electric motor |
| Fuel | Regular | Gasoline or E85 | Regular |
| Transmission | 6-speed automatic, or 5-speed manual in FWD | 6-speed automatic | CVT |
| EPA, FWD | 21 / 27 / 23 | 19 / 25 / 21 | 34 / 30 / 32 |
| EPA, AWD | 20 / 26 / 23 | 18 / 23 / 20 | 30 / 27 / 29 |
What owners filed
Sections below are sorted by count and each complaint is counted once. They add up to 473. The remaining 125 are spread thin — NHTSA tagged 50 of them structure, 21 unknown or other, 19 air bags, and 12 seat belts.
Engine identification comes from decoding the VIN attached to each filing. 525 of the 598 decode to the V6 or the 2.5-liter four: V6 62.5 percent, 2.5L 37.5 percent. The sections below are read against those shares.
This is not a failure rate by engine. Nothing here divides failures by how many of each engine Ford built, because the complaint record does not contain that. One section leans far enough to be worth naming, and it is the one with a V6-only recall behind it.
Steering — 139
Counted as filings NHTSA tagged steering, plus those that name the power steering or the steering assist.
The largest category on a car the steering recall does not cover.
20 filings use “lost” or “loss of” with steering. It is the failure the 2011 and 2010 cars describe, at a smaller volume.
Four filings name 14V284000 anyway — owners who found the campaign, matched the symptom, and were told the car is not in it.
It runs 48.1 percent V6 against a 62.5 percent baseline.
Fuel — 134
Counted as filings NHTSA tagged fuel system or fuel propulsion, plus those that name the fuel pump, fuel tank, fuel line or fuel delivery, and that do not already appear above.
Five filings behind the steering, and this is the section with the recall. It runs 85.1 percent V6 against the 62.5 percent baseline, and the recall behind it applies to the V6 only.
74 filings name 16V777000 by number.
Throttle — 92
Counted as filings NHTSA tagged vehicle speed control, plus those that name the throttle body, the wrench light or limp mode.
40 filings name the throttle body, 12 the wrench light. The 2010 car has 927 in this section and the 2011 has 409.
Whatever the throttle was doing on those two, it is much smaller here. And this section shows no engine lean at all: 63.5 percent V6 against a 62.5 percent baseline.
Transmission — 40
Counted as filings NHTSA tagged power train, plus those that name the transmission, the shift cable or the shift lever.
Engine — 30
Counted as filings NHTSA tagged engine or engine and engine cooling, plus those that name the coolant or overheating.
Electrical — 16
Counted as filings NHTSA tagged electrical system.
Brakes — 14
Counted as filings NHTSA tagged service brakes, plus those that name regenerative braking.
Rear glass — 8
Counted as filings that name a window, the glass, the liftgate or the hatch together with a word for it breaking, that also name the rear, and that do not already appear above.
The 2010 car has 74 counted this way and the 2011 has 37. Eight is where it lands here.
The rest is thin — with one exception
125 filings, and 50 of them NHTSA tagged structure. Reading those turns up something the sections above do not hold as a category.
42 filings on this model year name rust, corrosion or the subframe. That is 7.0 percent of everything filed on this car.
The count runs across the whole record rather than out of the leftovers. 34 of the 42 sit in the 125 above; the other eight are already counted in sections higher up the page.
The same rule run on the other four:
| filings | share of that year | |
|---|---|---|
| 2008 | 41 | 1.7% |
| 2009 | 37 | 2.2% |
| 2010 | 63 | 3.0% |
| 2011 | 32 | 2.4% |
| 2012 | 42 | 7.0% |
By count the 2010 has more. By share this car has more than twice any of them.
From ODI 11549780:
“The contact owns a 2012 Ford Escape. The contact stated that there was a hole in the sub frame cradle due to rust. No warning light was illuminated. The vehicle had not been diagnosed or repaired by a dealer.”
From ODI 11619540:
“Sub frame cracked,due to corrosion.Broke Lower control arm. I could not steer my SUV. I was terrified.The noise was so loud.”
No recall covers this.
The share is what makes it visible on the newest car in the generation rather than the oldest, and the record does not say why.
Recalls
Look this car up at nhtsa.gov/recalls and two campaigns come back. One is Ford recalling the vehicle. The other, 15E045000, is Timken recalling aftermarket front wheel bearings sold as service parts for 2001–2012 Escapes — whether it reaches a given car depends on what was installed on it.
16V777000 — the fuel delivery module, and the only Ford campaign on this model year. Reported October 2016, covering 2010–2012 Escapes built February 26, 2009 through April 29, 2012. Ford’s summary: “On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.” The stated consequence is fire.
The remedy text is the part to read:
“Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available.”
53 filings on this model year say a recall part was not available. On 598 filings that is 8.9 percent, the highest share of any model year in this generation — the 2011 has the same count of 53 on more than twice the filings.
What is not here is the steering. 14V284000 covers 2008 through 2011 and stops, and this car is outside it. Steering is still its largest category.
What doesn’t show up in the complaints
NHTSA gives the 2012 Escape three stars overall, two for the driver in the frontal test, three on side impact and three on rollover — the same scores as the 2011, and both are lower than the five-star frontal and side results NHTSA published for the 2010.
Those are not the same test. The 2010 has no overall rating in NHTSA’s data at all and this car does, which is the shape a scoring change leaves behind.
The body, platform and engines carried over unchanged across all three.
Air bags are 19 of the leftover filings. Seat belts are the one category where this car has more filings than any of its siblings — NHTSA’s grouping puts it at 15 here against four to six on each of the other four model years.
What the complaint curve says
2012 22 2016 47 2020 19 2024 19
2013 51 2017 71 2021 37 2025 21
2014 45 2018 119 2022 20 2026 5
2015 43 2019 51 2023 26
No 2013 spike. The 2009, 2010 and 2011 cars all take a throttle surge that year and this one does not, which fits a throttle section a tenth the size of the 2010’s.
The peak here is 2018, six years in, and it is the only year above a hundred.
A complaint count going up can mean a letter arrived rather than that a car got worse. The interim notices for the fuel recall went out in December 2016, and 2017 and 2018 are the two highest years on this car.
Complaint databases collect complaints. Nobody files to say the subframe held. Rates are not comparable across models without running the same arithmetic on each. What this data supports is the ranking inside this car and the shares behind it.
If you’re looking at one
Ordered by what it costs you if it goes wrong, not by how many people filed.
Put it on a lift and look at the subframe. 42 filings name rust, corrosion or the subframe, and the ones that describe a consequence describe a control arm letting go. There is no recall, no warning light, and no way to see it standing next to the car.
If it is a V6, ask whether 16V777000 was actually completed and get the receipt. This is the fire one. Ford’s remedy text said the parts were unavailable when the interim notices went out, and 53 filings say the same. An interim notice is not a repair.
Do not expect the steering recall to help. 14V284000 stops at the 2011, and steering is still this car’s largest category at 139 filings. Turn the wheel lock to lock at low speed and treat a heavy or notchy result as a repair you will pay for.
Ask whether the throttle body has been replaced. 92 filings, far fewer than on the 2010 and 2011 cars, and still no recall.
Read the NHTSA stars next to the year, not across years. Three stars here and five on the 2010 are different tests, not different cars.
Numbers worth writing down
| Complaints on file | 598 |
| Steering | 139 |
| Fuel | 134, of which 85% decode to the V6 |
| Rust, corrosion or subframe | 42 (7.0% of the record) |
| Filings saying a recall part was unavailable | 53 (8.9%) |
| Ford recall campaigns | 1 |
| Filings flagged as a crash | 37 |
| Filings flagged as a fire | 3 |
| Injuries reported | 26 |
| Deaths reported | 0 |
That is the second-generation Escape, 2008 through 2012. The 2013 is a different car on a different platform, and its story is the 1.6-liter EcoBoost.
Sources
- NHTSA complaint database — 598 complaints for the 2012 Escape, quoted above by ODI number
- NHTSA recall API — one Ford campaign, quoted from the campaign summary and remedy text
- NHTSA vPIC — engine and horsepower, decoded from the VIN attached to each filing
- NHTSA safety ratings — 2010, 2011 and 2012 Ford Escape
- EPA fuel economy — city / highway / combined
- GoodCarBadCar Ford Escape sales figures
Complaint counts and quotes come from NHTSA’s public database, retrieved 2026-08-29; each quote lists its ODI number so you can look it up. Engine identification comes from decoding the VIN attached to each filing — 525 of the 598 decode. Recall applicability depends on the VIN — check yours at nhtsa.gov/recalls. This summarizes what owners reported. It isn’t buying or repair advice.
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