NHTSA counts read on this date — 609 complaints. They rise over time.
On this page
43 Filings on the 2020 Wrangler Say the Instrument Cluster Recall Does Not Cover Their VIN.
Most complaint records shrink. This one has not.
2019 23 2022 50 2025 131
2020 126 2023 79 2026 83
2021 44 2024 73
131 filings arrived in 2025, six years after the model year and more than in 2020 itself. 2026 is at 83 with three months still to go.
106 of the 609 filings on this car are the instrument cluster going dark, and 96 of those were filed in 2025 or 2026. Before 2024 there was one.
Jeep recalled the cluster in September 2024. Campaign 24V652000 covers 2018 through 2024 Wranglers, and owner letters went out between that October and the following January. That is what the spike is: owners were told there was a place to file.
Then 43 of them wrote in to say the recall did not cover their car. They are 2020 Wranglers, inside the campaign’s model years, with the failure the campaign describes, and they were told the VIN was not on the list.
ODI 11688815:
“There is a currently open recall for 2018 - 2024 Jeep Wranglers (Recall #24V-652), but my VIN is not included. According to FMVSS No. 571.101 (Controls and Displays), you are required to remedy this situation as it is now a safety and hazard for the driver.”
That is the thing to check on this model year.
A clean recall check usually reads as good news. On this one it can mean the opposite.
Underneath that, this is also the fuel line year. Three separate campaigns touch this car’s fuel system, and 23 filings describe a fuel smell or a leak — 21 of the 23 on the 2.0-liter engine, which is the engine one of those campaigns covers.
Jeep sold 201,310 Wranglers in calendar 2020 and 228,042 in 2019, and 2020 cars were sold across both years. 609 complaints against a few hundred thousand vehicles is not a failure rate, and 609 filings are not 609 owners.
The basics
The JL’s third year and the first with a diesel. The 3.0-liter EcoDiesel arrives in the four-door only; 22 of the filings here decode to it.
The engine mix also flips. 305 of the 609 filings decode to the 2.0-liter turbo and 276 to the 3.6-liter V6. On the 2019 car it was 246 against 477. That matters for this page, because the fuel line campaign covers the 2.0 and not the other two.
Nothing about the body or the suspension changed. The steering did — the filings say so, and the counts below say so.
Specs
Output figures are from Stellantis’s press material. Displacement comes from NHTSA’s vPIC catalog. Fuel economy is EPA, city / highway / combined, in mpg. EPA lists two automatic ratings for several of these and does not say which version gets which, so both are here.
| 3.6L V6 | 2.0L turbo | 3.0L diesel | |
|---|---|---|---|
| Output | 285 hp, 260 lb-ft | 270 hp, 295 lb-ft | 260 hp, 442 lb-ft |
| Two-door | 17 / 25 / 20 manual, 18 / 23 / 20 automatic | 22 / 24 / 23 and 21 / 22 / 21 | not offered |
| Four-door | 17 / 23 / 19 manual, 19 / 22 / 20 and 18 / 22 / 20 automatic | 21 / 22 / 21 | 22 / 29 / 25 |
The diesel is the only engine here that breaks 25 on the highway, and against the other four-doors — the only body it comes in — it is six or seven mpg better. That is the reason a lot of these were bought.
What owners filed
Sections below are sorted by count. Each complaint is counted once, under a two-step rule. Step one: if a filing names a specific failure — the death wobble, the high-voltage battery, the instrument cluster — it goes to that section. Step two: everything left over gets sorted by NHTSA’s own component labels, in a fixed order — steering, suspension, driver assistance, brakes, engine, transmission, fuel, electrical, body.
The same rule applies to every year in this series. The cross-year table on the model page uses NHTSA’s labels alone, so a section here can come out bigger or smaller than the matching row on that page.
The sections below add up to 571. The remaining 38 are spread across the smaller categories, and the last section breaks them out.
Steering — 187
Everything NHTSA labeled steering that is not the death wobble, which has its own section below.
92 describe the steering as loose, wandering, or having play. That is 15.1 percent of this record, against 21.0 percent on the 2019 car and 12.9 percent on the 2018 one. 23 filings in this section name the steering box or gear, 15 of them inside those 92, and four across the record name TSB 08-074-20 — the service bulletin the 2019 page covers at length.
52 of the 92 were filed in 2020 and 15 in 2019. 2021 adds nine and the five years after that add sixteen between them, so this is a complaint that belonged to the first two years of the car’s life.
The two steering failures that dominate the 2018 record are almost gone here. Six filings say the steering locked or seized, against 43 on that car. Six say the power steering failed, against 45. Both counts are taken across the whole record, and neither number gets added to the section counts below.
Instrument cluster — 106
Counted as filings that name the instrument panel, the gauge cluster or the dash display, or say the speedometer went dark. 42 say the screen went black or stopped working entirely, 21 name the fuel gauge and 16 the speedometer. Those three overlap rather than add up, and 61 of the 106 name at least one of them.
This is 17.4 percent of the record, against 6.8 percent on the 2019 car and 3.1 percent on the 2018 one. It climbs every year of this generation so far.
ODI 11751889:
“While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights.”
15 filings give a mileage at failure. They run from just under 30,000 to 119,000.
Read the arrival dates before reading anything into the size. One filing before 2024, nine in 2024, 53 in 2025, 43 in 2026. Recall 24V652000 was filed in September 2024 and letters went out between that October and the following January. 39 of these filings name the campaign by number or by FCA’s code 30B.
A recall does not create failures. It creates filings.
The arrival dates say owners of this model year were told about the cluster, and the filings followed.
43 say the campaign does not cover them
That is 41 percent of the section. Three arrived in 2024, 22 in 2025 and 18 in 2026.
The wording repeats almost mechanically, because NHTSA’s own intake staff write many of these — the contact related the failure to NHTSA Campaign Number 24V652000; however, the VIN was not included in the recall. Where owners write it themselves the frustration comes through.
ODI 11728349:
“My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?”
Only one of the 43 gives a figure: a dealer quote of $1,600.
Money comes up six times across the whole cluster section — four say the repair was paid for, at $748.90, about $1,000, $1,400 and $1,526, and two are dealer quotes: the $1,600 above and one for $2,000. Five say the replacement part was on backorder, one of them inside these 43.
One filing offers a guess at the reason. ODI 11715517 says the car has a seven-inch cluster and that “the 7.0 cluster should be recalled along with the 3.5 cluster.” That is one owner’s theory and the complaint record cannot check it.
What the record can and cannot say here. It cannot say those vehicles should be covered. Only the manufacturer’s build records determine that, and a campaign is normally scoped by part supplier and build date rather than by model year.
What it does say is that an open recall naming your model year is not the same as a free repair. 43 filings describe finding that out at a service desk.
Death wobble — 57
Counted the same way as every year in this series. 38 write “death wobble” and 19 describe it without the name. 15 name the steering damper or stabilizer, four say it was replaced and the shaking came back.
57 out of 609 is 9.4 percent, against 17.9 percent on the 2019 car and 25.0 percent on the 2018 one. Three model years, and the share has dropped by almost two-thirds.
That is the clearest downward trend in this generation. It is also the one where a reader should be most careful about what it means. Fewer filings can mean fewer failures, and it can mean that by 2020 the complaint had a name, a forum answer and an aftermarket part, so an owner fixed it instead of filing.
Engine — 49
14 mention coolant or overheating, four a check engine light. The count climbs across the years the same way the rest of the record does — five filings in 2020, 14 in 2025, nine so far in 2026.
Only one names the diesel.
The 22 filings that decode to the 3.0 are scattered across engine, steering, electrical and fuel, with nothing holding them together.
Electrical — 44
Separate from the cluster, which has its own section above. What is left is scattered — the radio, the battery, warning lights, the car losing power. 36 filings across the whole record describe the car stalling or losing power, spread over four NHTSA labels.
Visibility and lighting — 32
Nine mention the windshield. The rest is wipers, defrosting, headlights and mirrors, thinly.
Transmission — 29
Nine name the clutch, against 46 on the 2018 car and 18 on the 2019. The three clutch recalls still reach this model year and the recall section has them.
Fuel system — 28
17 of the 28 describe a smell or a leak rather than a driveability problem. Across the whole record 23 filings mention a fuel smell or a fuel leak, and 21 of those 23 decode to the 2.0-liter.
That is the engine covered by recall 21V665000 — FCA’s Y10 — for a cracked fuel supply line connector that can leak fuel into the engine compartment. Seven of the 23 name Y10 or the campaign number.
Eight of the 23 say the failure matched and their vehicle did not. ODI 11618553:
“Dealership diagnosed leaking fuel line to engine - exact same issue as Y10 Recall, but my VIN is not covered. I would like my VIN included in the Recall.”
And ODI 11702317, in full:
“I have a cracked fuel line identical to the Y10 recall but outside the recall dates.”
Whether those vehicles should have been covered is not something the complaint record can settle. Only the manufacturer’s build records can.
What the record shows is eight filings describing the same failure and saying the campaign did not apply. Two of the eight name the part — 68297642AD, the high-pressure fuel supply line — and say theirs is the same part number the campaign covers.
One of the 23 carries NHTSA’s fire flag, and its text describes fumes in the cabin rather than a fire. The campaign’s own consequence text is what makes this worth checking anyway: “A fuel leak in the presence of an ignition source increases the risk of fire.”
Body and structure — 18
Thin. Frame, welds, doors and paint, in ones and twos.
Brakes — 12
Nothing groups.
Suspension and wheels — 9
With the wobble counted separately there is almost nothing left here.
The rest is thin
26 filings carry only NHTSA’s UNKNOWN OR OTHER label. Four are air bags and seat belts, four driver assistance, three the battery and charging, one cruise control. Nothing there forms a story.
Recalls
Thirteen NHTSA campaigns reach a 2020 Wrangler, against nine on the 2019 car and fourteen on the 2018.
Twelve of the thirteen are filed under the model name Wrangler. The last is filed under Wrangler 4XE and does not come back if you look the car up by the plain name. Sizes below are the manufacturer’s estimate of vehicles potentially affected across every model and year each campaign covers, not the number of 2020 Wranglers in it.
Three ways to get fuel where it should not be
| Campaign | Filed | Vehicles | What it covers |
|---|---|---|---|
21V665000 |
August 2021 | 14,410 | 2020 Wranglers with the 2.0-liter. A cracked fuel supply line connector may leak fuel into the engine compartment |
22V767000 |
October 2022 | 60,413 | 2020–2022 Wranglers with the 3.0-liter diesel. The high pressure fuel pump may fail, causing an engine stall |
23V191000 |
March 2023 | 35,829 | 2020–2022 Wranglers. A stud on the frame assembly may puncture the fuel tank in a crash |
Two of the three name fire as the consequence. The diesel one names a stall.
They are three different parts and three different failure paths, and which of them applies to a given car depends on its engine. A 2.0 gets the first, a diesel gets the second, all three engines get the third.
The lower control arm — 20V042000
January 2020, 3,005 vehicles, 2020 Wranglers only. The left lower control arm bracket and weld may not be correctly positioned:
“The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.”
Dealers inspect the front axle and replace it if needed. This is the third campaign in this generation about a weld. The 2018 car had the track bar brackets and the steering shaft, and 35 of its body filings mention welds.
The clutch, three times
Same three campaigns as the 2018 and 2019 cars: 20V124000, 21V028000, 23V116000. Manual transmissions only, same defect described in the same words, three different remedies, and the third one says vehicles repaired under the second need the new remedy. Nine filings on this model year name the clutch.
The instrument cluster — 24V652000
September 2024, 32,863 vehicles, 2018 through 2024 Wranglers and 2020 through 2024 Gladiators. The cluster may short internally and fail, which puts the vehicle out of compliance with FMVSS 101. Dealers replace it. This campaign is most of what the complaint curve above is made of.
Three camera campaigns
22V638000, August 2022, 7,895 vehicles. A radio software error may prevent the rearview image from displaying, failing FMVSS 111. Software update.
20V191000, April 2020, 319,610 vehicles. The opposite problem — the reversing image may stay on screen after the car leaves reverse. Also FMVSS 111, also a software update, and owners could take it over the air.
24V676000, September 2024, 46 vehicles. The harness for the rearview camera and the center brake light may short. The same campaign reaches the 2018 and 2019 cars.
The 4xe battery campaign, twice — 24V720000 and 25V741000
September 2024, 154,032 vehicles. October 2025, 320,068 vehicles. Both say the high voltage battery may fail internally and lead to a fire while parked or driving, and NHTSA lists both as covering the 2020 Wrangler 4xe. No filing on this model year decodes to a 4xe. 373 filings on the 2021 car do.
The second one is explicit about what it means for a car that already had the work:
“Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.”
That is the shape the clutch has above — a later campaign telling owners the earlier repair does not count. Until the work is done, both campaigns tell owners the same thing: park outside, away from structures, and do not charge. The same advice runs through the later cars in this series.
24V720000 is the campaign that only appears under the Wrangler 4XE name. If a listing for a 2020 shows either of these against the VIN, that is worth a question rather than an assumption.
What doesn’t show up in the complaints
IIHS rates the four-door across 2018 to 2021 and this car is inside that rating. Good in the moderate overlap front test, the original side test, roof strength and head restraints. The driver-side small overlap front test is Marginal:
“In both of the Institute’s tests, the vehicle tipped onto its passenger side after striking the barrier.”
NHTSA gave both body styles four stars in the frontal test and three on rollover — a 27.9 percent rollover risk for the two-door and 26.7 for the four-door. Neither was rated for side impact.
The diesel returns 25 mpg combined and 29 on the highway. Nothing else in this generation is within four mpg of that on the highway, and nobody files a complaint about fuel economy they liked.
What the complaint curve says
The curve is at the top of this page because it is the story. 131 filings in 2025 and 83 in the first nine months of 2026, against 126 in 2020.
Take the cluster out and the shape changes completely:
all without the cluster
2019 23 22
2020 126 126
2021 44 44
2022 50 50
2023 79 79
2024 73 64
2025 131 78
2026 83 40
Without the cluster, 2025 and 2026 look like every year since 2022. The cluster is not a new failure so much as a newly reported one, and the recall notice is the event that separates the two halves of this record.
That is a useful thing to know in both directions. It means the 2025 spike is not evidence that these cars are falling apart at six years old. It also means the cluster count here is closer to complete than the same count on a year that never got a notice.
Complaint databases collect complaints. Nobody files to say the gauges still work. You can’t compare these numbers across models unless both sets were counted the same way.
If you’re looking at one
Ordered by how much it hurts if it goes wrong, not by how many people filed.
Find out which engine it is before anything else, because the recalls differ by engine. The 2.0 gets the fuel line campaign 21V665000, the diesel gets the fuel pump campaign 22V767000, and all three get the frame stud campaign 23V191000. The VIN decodes free at vpic.nhtsa.dot.gov.
If it is a 2.0, pop the hood after a drive and smell for fuel. 21 of the 23 fuel-smell filings on this car are that engine, and eight say the failure matched the campaign but their VIN did not. A clean recall check does not rule this one out.
Have a dealer run 24V652000 against the specific VIN, and do it before you agree on a price. 106 filings here are the cluster and 43 say the campaign did not cover their car despite the model year being listed. Four filings in that section say the repair was paid for out of pocket, from $748.90 to $1,526, and five say the part was on backorder. Checking the campaign’s model years is not enough here; the VIN is.
If it is a manual, ask which clutch recall was done, by number. 23V116000 replaces the clutch assembly and says vehicles repaired under 21V028000 need it again. Free to check by VIN at any dealer’s service desk.
Drive it over a bridge joint or broken pavement at 55 or better, and then on a long, straight stretch of highway to feel for wander. 57 filings describe the wobble and 92 describe loose or wandering steering. These are two different complaints and the second one is the one still worth checking on this year.
Run the VIN at nhtsa.gov/recalls. Thirteen campaigns reach this model year and the site only lists the ones still open.
Numbers worth writing down
| Complaints on file | 609 |
| Filed in 2025 | 131 |
| Filed in 2020 | 126 |
| Instrument cluster | 106 (17.4%) |
| — saying the recall does not cover their VIN | 43 |
| — filed in 2025 or 2026 | 96 |
| — filed before 2024 | 1 |
— naming recall 24V652000 or FCA code 30B |
39 |
| — saying the replacement was on backorder | 5 |
| Filings describing a fuel smell or leak | 23 |
| — that decode to the 2.0-liter | 21 |
— naming recall Y10 / 21V665000 |
7 |
| — saying their VIN was not covered | 8 |
| Filings describing loose or wandering steering | 92 (15.1%) |
| Filings describing the death wobble | 57 (9.4%) |
| — that write “death wobble” | 38 |
| Filings that decode to the 2.0-liter | 305 |
| — to the 3.6-liter | 276 |
| — to the 3.0-liter diesel | 22 |
| Recall campaigns reaching this car | 13 |
| — touching the fuel system | 3 |
| — covering the clutch | 3 |
| Filings flagged as a fire | 12 |
| Filings flagged as a crash | 16 |
| Injuries reported | 6 |
| Deaths reported in filings | 0 |
The 2021 car is next. It is the first year of the 4xe, and the plug-in hybrid is 40 percent of the record in its first year.
Sources
- NHTSA complaint database — 609 complaints; quoted above by ODI number
- NHTSA recall API — thirteen campaigns, looked up under both the
WranglerandWrangler 4XEmodel names; quoted from the campaign summaries, consequence and remedy text - NHTSA vPIC — engine, decoded from the VIN attached to each filing
- NHTSA safety ratings — 2020 Jeep Wrangler and Wrangler Unlimited
- IIHS 2018–2021 Jeep Wrangler 4-door ratings
- Stellantis media — Jeep Wrangler JL powertrains
- EPA fuel economy — city / highway / combined
- GoodCarBadCar Jeep Wrangler sales figures
Complaint counts and quotes come from NHTSA’s public database, retrieved September 28, 2026; each quote lists its ODI number so you can look it up. Engine type comes from decoding the VIN attached to each filing — 603 of the 609 decode to a 3.6, a 2.0 or a 3.0, and 6 either carry no VIN or do not decode. The 2026 figure covers nine months. Recall applicability depends on the VIN — check yours at nhtsa.gov/recalls. This summarizes what owners reported. It isn’t buying or repair advice.
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